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Color-Logic | Special Effects for Print | Support | FAQs

Image-FX Code Signing Error Message

Due to recent changes within the Adobe CC framework, we have had to update the Color-Logic Image-FX plugin for Adobe Photoshop – As such, you may find that your Image-FX plugin will stop working and pop up an error message regarding incorrect code signing.

Customers within our S.M.A.R.T program (for technical support and updates), will be able to download updated installers via the Client Login area.

For customers: Please download our latest version by logging into the Client Login area
For Resellers: Please download our latest version by logging into your NFR Login area

If you require assistance or experience any issues installing the latest update, please do not hesitate to contact us.

What version of Adobe are you running? Find out here...

Solution:
Please watch our short video demonstration on how to install the correct version of our installers, based on your Adobe Language.


WATCH HERE on our YouTube account

I cannot see the Color Palettes after Installing

If you cannot see the Color Palettes after your installation of Color-Logic, it could be down to one of a couple possible issues:

1. Using the incorrect installer
2. Not watching the Tutorial Videos or Reading the User Manual, to explain where to find the palettes and how to manually load the one for Adobe InDesign

Solution:
Please watch our short video demonstration on how to install the correct version of our installers, based on your Adobe Language.


WATCH HERE on our YouTube account

How do I install the Skype Meetings app for attending your Webinars?

Solution:

Please watch our short video demonstration on how to install the Skype Meetings App and join one of our hosted webinars


WATCH HERE on our YouTube account

How do I install and Activate the FX-Viewer application?

Solution:

Please watch our short video demonstration on how to install and activate the Color-Logic FX-Viewer application (please note FX-Viewer is a Mac only application)


DOWNLOAD VIDEO HERE or WATCH HERE on our YouTube account